EP 101 - 150,

AB 114: You Talking To Me?! Chatbots 101 With Ben Parr Of Octane AI

April 20, 2017

Ben Parr is the CMO of Octane AI. If you’re not using a Chatbot yet, you need to listen to this episode.

 

Today on All Business I am joined by Ben Parr – author of the best-selling book Captivology: The Science of Capturing People’s Attention – named the top marketing book of 2015 by Strategy+Business Magazine and Small Business Trends.

Ben is Co-Founder and CMO of Octane AI – the easiest way to create a bot and engage your audience via messaging. He sits on the advisory boards of Lufthansa Airlines, Rebelmouse, Angelhack, and Ustream.

Named to Forbes 30 Under 30 – Ben has been seen in CNET, Mashable, and Inc. He joins me today to discuss the future of chatbots and what it’s like being a serial entrepreneur. Thanks for being here Ben.

 

Notes

“What the internet is to us is what A.I. is gonna be to the next generation” – Ben Parr

“This (Chatbot) is a real advantage for businesses to automate things around the clock.” -Jeffrey

“People like to have a conversation with their favorite brand and businesses.” – Ben Parr

“Engagement and experience leads to greater sales” – Jeffrey

“You can’t be a serial entrepreneur if you’re serially failing.” – Ben Parr

“Chatbots are here to stay and chatbots can provide better customer service.”

“Facebook Messenger is growing faster than Facebook”

“Audience engagement on chatbots are significantly higher when compared to email and facebook”

“Your bot is a form of a distribution messenger”

“The personalization of bots cannot be overstated which leads to better customer service”

“Don’t start a company for the sake of starting a company”

Episode Description

  • On this episode of All Business, Jeffrey Hayzlett explores the future of customer service through the eyes of A.I. Ben Parr, the co-founder/CMO of Octane A.I. dives into the chatbot world; he brings to light the advances in function and capability of bots for customer service, financial portfolios and much more. Listen in to hear more about entrepreneurship and the science of capturing people’s attention.

 

This episode is sponsored by Dunkin’ Donuts and Liberty Tax.

 

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