Making people smile is no small accomplishment.
It’s an art and a passion and it’s been in Chris McCann’s family for decades.
From that first flower shop that opened 40 years ago, 1-800-FLOWERS.COM Inc. has become a multi-brand, omni-channel gift leader, offering a selection of iconic-branded gifts for every occasion.
The company’s President and CEO joins Jeffrey to discuss the big holiday: Valentine’s Day.
- Add emotion to what you do, put some feeling into making people smile
- Build the relationship first and the business second
- Conversational commerce is the future for improving the customer experience